Discount & Voucher Terms

§ 1 Scope

(1) These terms of use apply to all discount codes, voucher codes, promotion codes, and special offers (hereinafter jointly "discount codes") issued by Indian Culture, Savin Kumar Kapoor, Altländer Straße 32, 21614 Buxtehude (hereinafter "Provider") in the online shop www.indian-culture.de.

(2) By redeeming a discount code, the Customer accepts these terms of use.

§ 2 Redemption of Discount Codes

(1) Discount codes can be entered during checkout in the designated field. The discount is automatically applied to the shopping cart value after entering the code.

(2) Only one discount code can be redeemed per order unless expressly stated otherwise.

(3) A discount code can only be redeemed if the minimum order value (if specified) is reached before discount deduction and before shipping costs.

(4) Discount codes can only be redeemed in our online shop at www.indian-culture.de, not by phone, email, or other sales channels.

§ 3 Validity and Restrictions

(1) Each discount code has a fixed expiration date. After expiration of the validity period, redemption is no longer possible. No extension will be granted.

(2) Some discount codes are limited to a specific number of redemptions (e.g., "for the first 100 customers"). Once the quota is exhausted, the code can no longer be redeemed.

(3) Discount codes cannot be combined with other discount codes, promotions, special offers, or vouchers unless expressly stated otherwise.

(4) Discount codes apply to the entire range unless specific products or categories are expressly indicated when the code is issued.

§ 4 Transferability and Distribution

(1) Discount codes are non-transferable unless expressly stated otherwise. Personalized discount codes may only be redeemed by the customer to whom they have been assigned.

(2) Commercial distribution, sale, or public dissemination of discount codes is expressly prohibited.

(3) Discount codes distributed or acquired contrary to these terms may be blocked by the Provider without notice. There is no claim to replacement in this case.

§ 5 Cash Payment and Remaining Value

(1) Discount codes have no cash value and cannot be exchanged for cash, bank transfer, or other means of payment.

(2) If the discount exceeds the order value, the remaining amount is forfeited. No credit is issued for the difference.

(3) For partial cancellations or returns of orders with a discount code, the discount is proportionally offset. If the remaining order value falls below any minimum order requirement, the discount is forfeited completely and the full product price is charged.

§ 6 Welcome Discount

(1) New customers receive a one-time welcome discount of 10% upon registration (Code: WELCOME10).

(2) The welcome discount is redeemable once per customer account and is non-transferable.

(3) The Provider reserves the right to block the welcome discount in cases of suspected abuse (e.g., multiple registrations, use of disposable email addresses).

§ 7 Review Discount

(1) After delivery of an order, customers may be invited by email to submit a review on Google Reviews. As a thank-you, customers receive a one-time 5% discount on their next order.

(2) Requirements for the review discount:

• The Google review must be submitted from the same email address linked to the Indian Culture customer account.
• The review discount applies exclusively to orders with a minimum order value of 100.00 EUR (before discount deduction and shipping costs).
• The review discount is granted once per customer account, regardless of the number of reviews submitted.
• The discount is deposited in the customer account under "Offers" after the Provider verifies the review.

(3) The Provider reserves the right to deny the review discount if:

• The review is not from the email address linked to the customer account
• The review is obviously not authentic (e.g., generic texts, copy-paste reviews)
• The review has been subsequently deleted or significantly modified
• The customer has already received a review discount

(4) The review discount cannot be combined with other discount codes or promotions and has no cash value. For partial cancellation of an order, the rules of § 5 apply accordingly.

(5) The Provider is not obligated to offer review discounts and may end the review discount program at any time without notice.

§ 8 Abuse and Suspension

(1) The Provider reserves the right to suspend or revoke discount codes without notice in cases of justified suspicion of abuse. Abuse particularly exists in cases of:

• Multiple registrations to obtain multiple welcome discounts
• Use of automated systems or bots to redeem codes
• Commercial distribution or sale of discount codes
• Manipulation or forgery of discount codes
• Orders placed obviously only for the purpose of exploiting the discount

(2) In case of abuse, the Provider may subsequently charge the full product price and block the customer account.

§ 9 Changes and Revocation

(1) The Provider reserves the right to modify, restrict, or terminate discount promotions at any time without notice.

(2) Already redeemed discount codes are not affected by subsequent changes.

(3) There is no claim to the issuance or availability of discount codes.

§ 10 Final Provisions

(1) The law of the Federal Republic of Germany applies.

(2) Our Terms and Conditions apply in addition.

(3) Should individual provisions of these terms of use be invalid, the validity of the remaining provisions remains unaffected.